Effective Date: [Insert Date]
At GreenCan Pro, customer satisfaction is our priority. Due to the nature of our products, we have a strict no-refund and no-exchange policy, except in cases of damaged or incorrect items.
1. No Refunds or Exchanges
All sales are final. We do not offer refunds or exchanges for any products once an order has been placed and shipped.
2. Damaged or Incorrect Items
If you receive a damaged or incorrect item, you must notify us within 24 hours of receiving your order. Please provide:
- Your order number
- A clear photo of the damaged or incorrect product
- A brief description of the issue
We will review your request and may offer a replacement if the claim is approved.
3. Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the shipping provider. If an issue arises, please contact the carrier directly.
4. Order Cancellations
Orders cannot be canceled once they have been processed and shipped. Please double-check your order before confirming payment.
5. Contact Information
For refund inquiries related to damaged or incorrect items, contact us at:
📧 info@greencanpro.com
Would you like any adjustments to this policy?